Request New Password UI in Drupal

Request New Password UI in Drupal

Putting the word "OR" between the "Username" and "E-mail address" text fields might reduce confusion as to whether both boxes should be filled. (Part of Dries' usability feedback experiment.)

tag:
Flickr icon for drumm
Submitted by drumm on Mon 2006-09-04 14:42 #

Maybe two buttons too?

Flickr icon for sillygwailo
Submitted by sillygwailo on Mon 2006-09-04 15:09 #

Don't forget additional radio buttons. Which might be a different kind of confusing.

Flickr icon for fax8
Submitted by fax8 on Mon 2006-09-04 15:16 #

The best approach here is IMHO one field for both username and e-mail address. The logic behind should understand if the user has inserted an username or an email address.

Another improvement could be change "E-mail new password" into "Send new password".

Flickr icon for chx
Submitted by chx on Mon 2006-09-04 21:17 #
Flickr icon for Dries
Submitted by Dries on Mon 2006-09-04 22:23 #

Two buttons makes sense to me.

Flickr icon for fax8
Submitted by fax8 on Mon 2006-09-04 23:40 #

IMHO two buttons don't make things easier...

Instead it makes harder.

Flickr icon for bertboerland
Submitted by bertboerland on Tue 2006-09-05 00:44 #

woudl having them NEXT to each other in stead of UNDER help? And vae the work OR between them?

Flickr icon for jbdbits
Submitted by jbdbits on Tue 2006-09-05 06:44 #

I think fax8 is on to something with 1 input box. Why clutter the UI with extra buttons? One simple box that accepts either the email address or username is brillant.

Flickr icon for sillygwailo
Submitted by sillygwailo on Tue 2006-09-05 07:13 #

Out of curiosity, how does chx's patch affect Drupal ID's? Yes, it's been that long since I've used one.

Submitted by deleted on Tue 2006-09-05 11:15 #

If we never need to request passwords for distributed log-ins, then a single input box can work perfectly. Otherwise, there is some ambiguity.

However, given that there is still a look-up in the user table for a match, and the one-time-use-link is only sent to the email address on file, there is little security risk. Single box gets a +1 from me.

Flickr icon for Kobus Myburgh
Submitted by Kobus Myburgh on Thu 2006-09-07 04:55 #

I agree that one input box is good (as fax8 suggested) "Enter username or email address) and the logic behind the coding decides what you've done.

But then again, issues with Drupal IDs. But in my opinion, if it finds a Drupal ID that it is the same as if you've put in a username, so I am noty sure whether this really is a problem.

Kobus

Flickr icon for Gary in MA
Submitted by Gary in MA on Thu 2006-09-07 15:35 #

+1 on the one field, one button

The above comments will not display in the recently updated section because they are syndicated directly from the Flickr photo.

Flickr icon for sillygwailo

sillygwailo added a note: Instructions clearly say "or", but users may see two boxes and think they need to enter two things, both a username and an email address. Reinforcing this, when typing in a username then pressing tab, the cursor goes to the email address field.